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G-12      GLOSSARY


        limited liability company (LLC) A type of corporation that  management or operational audit The audit done to evaluate
            combines the corporate advantage of limited liability pro-  the economy and efficiency with which scarce resources
            tection with the personal taxation of a partnership or S cor-  are utilized (Ch 12)
            poration (Ch 4)                                 managerial information systems Information systems for
        limited partners Partners whose liability is limited to the  middle managers that help them plan, control, and make
            amount of money they invested in the partnership and  routine decisions (Ch 17)
            who generally aren’t involved in running the business  managers People involved in the management of organiza-
            (Ch 3)                                             tions (Ch 5)
        line authority The right to achieve organizational goals by  manufacturers’ agents Wholesalers that are not given control
            being part of an organization’s direct chain of command  over the terms of sale and pricing because they sell only
            (Ch 5)                                             part of a client’s output or product line (Ch 10)
        line process A process where the product is produced at a rela-  maquiladoras The Maquiladora program allowed factories
            tively high volume with relatively low product customiza-  (primarily on the Mexican border to the U.S.) to temporar-
            tion (Ch 16)                                       ily import supplies, parts, machinery, and equipment nec-
        liquidity How easily an asset can be converted into cash  essary to produce goods and services in Mexico duty-free,
            (Ch 15)                                            as long as the output was exported back to the United
        liquidity risk The risk that a security cannot be sold quickly for  States (Ch 2)
            a fair market price (Ch 13)                     markdown A reduction in price used by retailers to sell prod-
        local area network (LAN) A network that provides connectivity  ucts that have not already sold (Ch 9)
            within a limited physical area such as an office, a building,  market clearing, or equilibrium, price The price at which
            or several buildings in close proximity (Ch 17)    supply will equal demand (Ch 1)
        lock box system A way for firms to speed the collection of pay-  market domination A strategy of either acquiring competitors
            ments from customers, who submit payments to local post  or colluding with them to control product prices and pre-
            offices, where the payments are picked up by local banks  vent new competitors from entering the market (Ch 1)
            and forwarded to the firm’s bank (Ch 13)        market efficiency The ability of prices of stocks, bonds, and
        logistics The materials management and physical distribution  other assets to rapidly reflect publicly available informa-
            activities of a firm (Ch 10)                       tion (Ch 14)
                                                            market portfolio The portfolio of assets that investors should
        machine languages First-generation programming languages  purchase to earn the highest return-risk trade-off (Ch 13)
            where all programming instructions had to be written  market risk The risk of an individual firm’s stock prices going
            using binary code (Ch 17)                          down in value as bond market prices moves up, and vice
        mail-ins Premiums provided to consumers once the consumer  versa (Ch 13)
            has requested them by mail (Ch 10)              market segmentation The breakdown of target consumers
        mainframe computers Large, fast, and powerful computers  into categories on the basis of age, gender, education,
            that are used for very large business applications (Ch 17)  ethnic background, or other criteria to determine the
        maintainability (of an item) The ease and speed with which an  products or services that could be made to suit the seg-
            item can be repaired (Ch 16)                       ments’ specific needs (Ch 1)
        maintenance The information systems development stage  market share The percentage of total units sold of a product
            when the production system is being changed to correct  or service divided into the number of units of that product
            errors, meet new requirements, or improve its operation  sold by a specific company (Ch 8)
            (Ch 17)                                         market structure The organization of an industry determined
        maintenance objective A pricing objective involving the desire  by the level of competition within the industry (Ch 1)
            to retain the current market or competitive situation (Ch 9)  market testing Marketing a product on a limited basis to help
        managed floating exchange rate system A floating exchange  decide which marketing mix should be used when it is
            rate system in which the values of some currencies are  commercialized (Ch 9)
            partly determined by active government intervention (cen-  market timing approach An investment strategy where the
            tral bank purchases and sales of their own currencies) (Ch  investor attempts to purchase shares when their price is
            2)                                                 low and to sell when their price is high (Ch 15)
        management The process of planning, organizing, directing,  market value The price of a company’s stock multiplied by the
            and controlling an organization’s resources in the manner  number of shares of the stock (Ch 8)
            most effective for it to achieve its goals (Ch 5)  marketing The determination of the needs and desires of
        management accounting The component of the accounting  markets so that products and services can be developed,
            information system that provides the financial information  priced, promoted, and distributed to these markets in
            needed internally by business managers for efficient and  order to satisfy the market’s needs and desires and the
            effective decision making (Ch 11)                  organization’s objectives (Ch 8)
        management by objective (MBO) A top-down approach to  marketing environment Areas outside the firm (competi-
            management that requires full collaboration of employees  tion, technology, economy, legal and political arenas,
            right down the line to be a success (Ch 7)         and culture) that companies need to monitor and react
        management information system (MIS) A business system  to (Ch 8)
            that provides all the information, financial and nonfinan-  marketing information systems (MIS) Systems that continu-
            cial, needed by management for decision making; The sys-  ally monitor, with heavy use of computers, a company’s
            tems that manage the direct resources needed for creating,  market, competition, customers, products, and marketing
            storing, and distributing information in a business organi-  operations in order to determine if problems exist;
            zation (Ch 11; Ch 17)                              Information systems that provide information to support


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