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The City of Chicago Department of Streets & Sanitation
handles an average of one million service requests per year,
each one making a difference in our communities. Listed below
are the various types of service requests and the time allotted
for completion.
Bureau Types of Request Service time
Traffic Services Abandoned Vehicle 40 days
Rodent Control Rodent Baiting/Rat 5 days
Bee/Wasp Removal 7 days
Park Rodent Abatement 5 days STREETS & SANITATION
Dead Animal Pick-Up Request 2 days
Dead Bird 2 days
Sanitation Sanitation Code Violation 3 days
Missed Garbage Pick-Up 7 days
Street Cleaning Request 5 days
Fly Dumping Complaint 14 days
Yard Waste Pick-Up Request 7 days
Wire Basket Request 7 days
Clean Vacant Lot Request 7 days
Sanitation Tire Pickup 7 days
Cart Delivery Garbage Cart Maintenance 15 days
New Collection No Prior Service 7 days
Black Garbage Cart Removal 30 days
Blue Recycling Cart Replacement 21 days
Street Operations Ice and Snow Removal Request 2 days
(Streets Only- No Alleys per city policy)
Graffiti Removal Request 4 days
Recycling Recycling Pick Up 21 days
.
Forestry Tree Emergency 1 day
Tree Planting Request 300 days
Tree Removal Request 56 days
Tree Trim Request 40 days
Tree Debris Clean-Up Request 5 days
9TH WARD STREETS & SANITATION OFFICE
900 E. 103rd Street | Chicago, Illinois 60628 | Tel 312.745.0005
Michael Payne, Ward Superintendent
