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hard news
Movers & shakers
Mitre 10 outage not
a hack
“Technical issues” led to Mitre 10’s week- long website outage in mid-October, forcing stores still under Alert Level restrictions to adapt quickly to ordering by phone and email.
The timing couldn’t have been worse for the cooperative or for its customers, with Auckland and other North Island regions unable to visit stores in person.
Refuting rumours of the site being hacked, Mitre 10 said in no uncertain terms of the outage at the time: “Forensics undertaken by our team and independent experts to date have given us confidence the cause is not a security breach.”
With the website back up and running and online ordering reinstated, a further statement was issued: “The recent rapid changes to Alert Levels and associated operating protocols since New Zealand returned to lockdown have required many and frequent changes to be made to our website.
“The unfortunate result was an accumulation of complex technical issues which resulted in the outage... The fix required extensive testing ... to ensure the site would remain stable once e-commerce functionality was reinstated.
“We’re very grateful for the patience and understanding customers have shown through this challenging period and we’re particularly pleased that
our stores still bound by Alert Level 3 restrictions are able to trade online again.”
www.mitre10.co.nz
GEORGE CRANSWICK IS BBI Wood Products’ newest Account Manager. George will
be looking after the West Coast, South Canterbury, and parts of Christchurch. Despite growing up in Hawke’s Bay, George studied in Christchurch, so he knows the area well and is already starting to make an impact. When he’s not at work you’ll find George either deep in the bush hunting or alongside a river somewhere with a rod in his hand.
and supplier level and her credentials include a Master of Commerce with First Class Honours (MCom Hons) in Marketing and a Bachelor of Arts degree in Film & Television.
Francesca Lipscombe, General Manager of Environmental Choice New Zealand, has decided to move on at the end of this calendar year. She says in a newsletter: “I’ve immensely enjoyed my time working with our stakeholders and licensees
over the last nine years and would like
to thank you for your support and wish you all the very best for the future. Recruitment is underway for the new General Manager who we hope to be able to introduce you to in the new year.”
Graham Pudney, having sold family firm Pudney & Lee, set up the composite fencing and decking company StabiWood some four years ago. Having redesigned and tweaked most of the systems to suit NZ conditions, the business grew faster than planned to the point where Graham decided to sell StabiWood to Urban Group of Levin which will be rolling the brand and products out nationwide over the coming months. “I’m excited to see where it will go with their established infrastructure behind it,” says Graham.
Not moving but definitely shaking is
Carl Taylor. The Christchurch builder, developer, entrepreneur and Chairman and co-founder of small builders’ buying group CBS Co-operative, has recently joined wife Claire Taylor in the real estate business with Harcourts Holmwood. He says: “We see this as an excellent opportunity for customers and other builders to access our new home house and land sales service while we continue to also build award- winning homes in Christchurch.”
Campbell Glennie has been promoted to the position of National Channel Manager – Commercial at Allegion NZ. “Join us in congratulating Campbell, whom we know will do a stellar job
in leading the commercial sales team, as well as developing, guiding, and executing Allegion’s sales strategies,” says the company. Campbell has been Allegion’s Architectural Specification Manager since October 2018.
Charlotte Lacey
is Wattyl’s new Key Account Manager for Mitre 10 NZ. Charlotte has a strong background as both National Sales Manager and Buyer in the FMCG sector at both retail
8 NZHJ | NOVEMBER 2021
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