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Ethics

Ethical conflict resolution

Step 1: Clarify the situation

 Ensure you are not acting on inaccurate or incomplete information

Step 2: Analysis

 What ethical issues are involved? Who is affected and how?

 Which fundamental ethical principles apply? How have they been
compromised, if at all, and to what extent?

 Is behaviour dictated by law (e.g. money laundering)?

 Does the organisation have internal policies that need to be followed?

Step 3: Alternative courses of action

 Escalate concern internally, i.e. to direct management.

 Escalate issue further to your manager's boss, the Board or a non-executive
director (following any internal grievance or whistleblowing procedure).
 Seek advice from CIMA.

 Report externally to auditors or relevant trade/regulatory body.
 Remove yourself from the situation?

Illustrations and further practice

Now try TYU 9 and 10 from Chapter 8.

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