Page 120 - E2 Integrated Workbook STUDENT 2018

Chapter 8

Mentoring and coaching

5.1 Mentoring

Mentoring is a technique which can be used to enhance performance. Mentoring
involves a relationship where one person helps another to improve their knowledge,
work or thinking.

Role of a mentor

 Encourage and assist junior members of staff to analyse their performance in
order to identify their strengths and weaknesses.

 Act as a sounding board for ideas.

 Share knowledge, advice and experience.

Benefits of mentoring

 Faster career progress.

 Excellent value for money

 Reduced staff turnover

 Improves employee morale, trust and motivation.

5.2 Coaching

Coaching is another method which can be used to enhance performance. Unlike
mentoring, coaching focuses on achieving specific objectives, usually within a
defined time period. It is more about improving the performance of someone that is
already competent, rather than establishing competency in the first place.

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