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Chapter 7





                           CSR Strategy





               2.1  Developing a CSR Strategy

                             By taking a strategic approach to CSR organisations can determine
                             what activities they have the resources to devote to being socially
                             responsible and therefore choose those that will strengthen their
                             competitive advantage


                                                       Identify
                                                    stakeholders





                                                       Classify
                                                    stakeholders






                                                      Establish
                                                    stakeholder’s
                                                        claims






                                                       Assess
                                                     stakeholder
                                                     importance






                                                      Decide on
                                                     response to
                                                        social
                                                      pressure











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