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Chapter 6
8.3 Lewin’s force field analysis
Lewin visualised the change process in 3 steps:
Step 1: Identify the restraining forces (for example, fear about job security)
and overcome them.
Step 2: Implement the new system. There may be driving forces for the
change (for example, system will improve organisational
performance).
Step 1: Reinforce the new behaviour (for example, praise and reward
employees who embrace the new system).
Illustrations and further practice
Now try TYUs 2 and 3 from Chapter 6.
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