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Integrated reporting




               Indicator            Aspect                         Example of disclosure


               Social (Society)  Local communities                 Operations with local community
                                                                   engagement and those with
                                                                   significant actual/potential negative
                                                                   impacts on local communities

                                    Public policy                  Financial donations to political
                                                                   parties analysed by country and by
                                                                   recipient


                                    Anti-competitive behaviour     Number of legal actions faced by
                                                                   the entity relating to anti-
                                                                   competitive behaviour and
                                                                   violations of monopoly legislation


               Indicator            Aspect                         Example of disclosure

               Social (Product      Customer health and            A summary of breaches of health
               Responsibility)      safety                         and safety legislation reported by
                                                                   customers, and a summary of the
                                                                   results of any investigations

                                    Marketing communications  A list of products sold by the entity
                                                                   that are banned or restricted in
                                                                   some markets, a summary of any
                                                                   investigations by the authorities
                                                                   into non-compliance with
                                                                   regulations on advertising/
                                                                   promotions

                                    Customer privacy               The number of complaints received
                                                                   regarding customer privacy issues
                                                                   (for example leaks, thefts or losses
                                                                   of customer data)




















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