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Summarising and analysing data






                           Data and information




               1.1 Definitions

                             Data consists of numbers, letters, symbols, raw facts, events and
                             transactions which have been recorded but not yet processed into a
                             form that is suitable for making decisions.

                             Information is data that has been processed in such a way that is has
                             a meaning to the person that receives it, who may then use it to
                             improve the quality of decision-making.


               1.2  Characteristics of good information


               Good information should be:

                    Accurate

                    Complete

                    Cost effective

                    Understandable


                    Relevant

                    Accessible

                    Timely

                    Easy to use


























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