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Chapter 9
Competitive factors
Outcome
By the end of this session you should be able to:
identify a business’s strengths, weaknesses, opportunities and threats (SWOT)
in a market and the main sources of competitive advantage
identify the main elements within Porter’s value chain and explain the meaning
of a value network
describe the activities of an organisation that affect its competitiveness:
– purchasing
– production
– marketing
– service
explain the factors of forces that influence the level of competitiveness in an
industry or sector using Porter’s five forces model
and answer questions relating to these areas.
The underpinning detail for this Chapter in your Integrated Workbook can
be found in Chapter 9 of your Study Text
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