Page 9 - CIMA OCS Workbook February 2019 - Day 2 Suggested Solutions
P. 9
SUGGESTED SOLUTIONS
In my opinion, matrix structures are best suited to the effective co-ordination of complex
situations e.g. the manufacturing of sophisticated products such as cars. Our business is much
simpler, therefore it is likely that a matrix structure would cause conflict of command, many time
consuming meetings and consequently higher costs, all issues that we should try to avoid.
Recommendation
Continuing with a functional approach would be suitable for Trigg Adventure if the company were
to introduce more functions, such as a marketing division, an HR division and an IT division. This
would address the current issues with regards to spans of control that are too wide within the
business and employees taking on tasks outside their remit. This will of course have implications
for human resources as more staff more staff may need to be hired, not to mention staff with
previous experience in managing these types of divisions.
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