Page 150 - BA1 Integrated Workbook STUDENT 2018

Chapter 11

1.3 Noise

Noise is anything which interferes with the communication process and stops the
message being received and understood by the receiver as it was intended. There

are many types of noise, including:

 Environmental/physical noise: This noise physically disrupts communication
and prevents the receiver from hearing or seeing the message clearly.. For
example, loud music, phones ringing, people chatting loudly or difficult-to-read
fonts or colours.

 Physiological noise: This kind of noise refers to actual physical barriers within
the sender or the receiver that cause messages to have trouble getting through.
For example, hearing loss, poor eyesight or the sender having a speech
impairment.

 Semantic noise: This noise occurs when the sender and receiver have a
different understanding of words. This could include different dialects or
languages, using jargon, or words with several possible meanings.

 Psychological noise: The attitude of the sender and receiver can also make
communication difficult. For example anger or sadness may cause someone to
lose focus, being preoccupied with a problem or feelings of prejudice can all
affect the communication process.

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