Page 15 - CIMA May 18 - MCS Day 2 Suggested Solutions

CIMA MAY 2018 – MANAGEMENT CASE STUDY

Technology, for example, will become a key driver for success and Menta has invested heavily so
that it can measure the effects of changes to the pricing and frequency of its services. The lack of
accurate information in this context could potentially result in a significant loss of revenue,
additional costs and damage to profitability and brand.
We would also lose control over that part of the process and the loss of the in‐house expertise
could make it very difficult to re‐establish that activity within the company in the future. In the
longer term this could therefore significantly affect costs as we become reliant on the outsourcer.

Financial Manager

102 KAPLAN PUBLISHING