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CONTENTS
Page
Chapter 1 Introduction to strategic management accounting 1
Chapter 2 Environmental influences 21
Chapter 3 Approaches to budgets 37
Chapter 4 Business structure and performance management 49
Chapter 5 The impact of information technology 61
Chapter 6 Performance reports for management 75
Chapter 7 Human resource aspects of performance management 83
Chapter 8 Financial performance measures in the private sector 95
Chapter 9 Divisional performance appraisal and transfer pricing 107
Chapter 10 Performance management in not-for-profit organisations 127
Chapter 11 Non-financial performance indicators 137
Chapter 12 Corporate failure 149
Chapter 13 The role of quality in performance measurement 159
Chapter 14 Environmental management accounting 171
Chapter 15 Answers 177
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