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Ethics, corporate governance

and internal controls

Contents Syllabus learning
outcomes

Learning objectives
Introduction
Key terms
A Ethical standards 2.13, 5.1
B ‘Fit and proper’ requirements 5.2

C Internal control system 5.3, 5.4, 5.5
D Data protection 5.6
Key points
Answers
Self-test questions
Appendix 10.1: CII Code of Ethics

Learning objectives
After studying this chapter, you should be able to:

• explain the scope and operation of the CII ethical code of practice;
• explain the objectives of ‘fit and proper’ requirements and the risks of unsuitability;
• outline the ‘fit and proper’ requirements;
• outline the risk management framework;
• describe the roles of compliance and audit in the risk management framework; and
• outline the basic steps of an effective complaint procedure.
• explain the key principles of data protection. Chapter

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