Page 173 - CFPA-SCR-Award in General Insurance W01_2018-19_Neat

Chapter 10 Ethics, corporate governance and internal controls 10/21

Appendix 10.1: CII Code of Ethics

5. You must treat people fairly regardless of:

• age; • religion and belief;

• disability; • sex;
• marriage and civil partnership; • sexual orientation; and
• pregnancy and maternity; • transgender.

• race;

This includes, but is not limited to: • Race includes ethnic or national origin,
colour and nationality;
5.1 treating each person as an individual;
• Religion and belief includes non
5.2 challenging and reporting unlawful religious beliefs (including no-religion)
or otherwise unfair discriminatory and philosophical beliefs which impact
behaviour and practice; upon the way in which an individual
chooses to live their life.
5.3 always acting openly and fairly and
treating employers, employees, Key questions:
colleagues, clients, potential clients
and suppliers with equal respect and • If I belonged to any of these protected
opportunity; characteristics, would I feel unfairly
disadvantaged?
5.4 making reasonable adjustments to assist
people with disabilities or particular • Is what we are asking for more difficult
needs you may deal with at work; for this person to achieve? And, if so, is
the thing we want really necessary or
5.5 encouraging your organisation to produce
and promote an equality and diversity can we make an adjustment to make it
easier for the person to achieve?
policy setting out how the business
plans to promote equality, diversity and • What can I do to promote a workforce
inclusion, prevent discrimination and that is representative of the people
deal with any instances of discrimination we serve?
which might happen; and
• Does my organisation have
5.6 if it is within your control, making effective equality and diversity
sure processes and procedures do training arrangements?
not discriminate.
• Does my organisation systematically
You should be aware: audit its own policies and practice to
ensure that these comply?
• Disability is defined as a physical or
mental impairment which lasts, or will • Does my organisation create
last, for over a year and which adversely unnecessary hurdles for this person?
affects the individual’s capacity to
undertake day to day activities. It
includes conditions as diverse as dyslexia
and cancer;
7 Chapter

10