Page 3 - North Country Hospital (2019)
P. 3
Thank You to Our Donors (cont.)
Serving Patients with a Psychiatric Illness It has become clear (although we are not North Country Only Hospital in Vermont
A prevalent issue in healthcare news throughout Vermont a psychiatric hospital) there is a need for to Receive Most Wired Recognition Newport Country Club Evelyn Bowen Kathleen Lafratta
Nancy Bowen
Newport Daily Express
Rosemary Lalime
over the past year has been the struggle of community safer and quieter Emergency Department Hospitals and healthcare systems across the U.S. are Newport Farm & Garden Dawn Brainard Corinna Lancaster
hospitals to serve patients with a psychiatric illness. “And (ED) rooms and architectural plans have using information technology (IT) to improve the Newport Jewelers Mr. & Mrs. Arnold Brassard Edward Lane
that has been no different at North Country Hospital,” been approved by the Board of Trustees delivery of care to patients. The College of Healthcare NCH Department Managers Mr. & Mrs. Maurice Brasseur Alicia LaRose
added Avril Cochran, Vice President of Patient Care Services. with construction to begin during 2019. Information Executives, known as CHIME, has named NCH Patient Financial Services Kevin Bull Amy Leroux
Team
Courtney & Matt Loven
Butler’s Family Auto
“Psychiatric patients presenting in our emergency room are Meanwhile, ED nurses are required to take North Country Hospital and 253 other healthcare NCH Volunteers C&C Supermarket Joseph Lucas
treated the same way as any other patient, taking into consider- psychiatric module training and have activi- Critical access hospital: an organizations worldwide as one of healthcare’s Most Jason Noble Chris Cappello Lyndonville House of Pizza
ation any individualized needs.” ty boxes stocked to aid in making psychiatric alternative for small, rural Wired. This makes the third consecutive year that North Nancy Noble Kristie Carter Regina Lyon
patients more comfortable for those who hospitals that creates the Northeast Vision Center Johanne Champaigny Mr. & Mrs. Richard F. Lyon
Extensive effort has gone into improving conditions for psychiatric patients. await admission at a psychiatric facility. potential for enhanced reim- Country Hospital has received this recognition. Northwoods Stewardship Center Pat Charland Mr. & Mrs. Denis Lyster
A committee made up of nursing staff has been meeting regularly with the bursement, the opportunity This is the first year that CHIME oversaw the Most Wired Old Stonehouse Museum Merle Chilcott Magic Hat Brewery
assistance of mental health consultant, Bernard Norman. He has been review- The addition of Dartmouth Hitchcock to better match the local program. The group revised and streamlined the survey Mr. & Mrs. James K. Oliver China Moon Buffet Elia Marquis
ing and helping with the revision of policies, educating staff and connecting Medical Center (DHMC) Telepsychiatry and community’s needs to the to make sure questions reflect leading practices Faith Olsen Robin Churchill Oren Martin
with other psychiatric resources throughout the region. Norman added, “Over Teleneurology in the emergency room have hospital’s capabilities, and the and successful, innovative uses of technology. Mr. & Mrs. Kuno Olson City Cinema Laurinda Maxwell
Orleans Country Club
this past year North Country took tremendous initiative in taking advice from been of great benefit to the staff as they foundation of a rural health As a result of these more rigorous standards, Janet Osborne Clyde River Recreation Mr. & Mrs. Stewart Maxwell
Wendy McGilllivray
Jon & Jaime Comtois
Disability Rights-VT, Vermont Psychiatric Survivors, Newport City Police, and in often need to differentiate between patients network. North Country North Country Hospital was the only hospital Paint & Sip Vermont Betty Jo Constantine Anne C. McKay
continuing its close collaboration with Northeast Kingdom Human Services.” who present with a psychiatric issue, Hospital is designated as a in Vermont that was recognized as Most Pat Hunt, Inc. Contour Studio Alicia Messier
dementia or other neurological condition. critical access hospital by the Susan Penharlow Mr. & Mrs. Donald G. Cote Jessica Messier
Telemedicine increases communication and Centers for Medicare and Wired 2018. Mr. & Mrs. Richard Pettengill Christina Cotnoir Kelly Meunier
access to experts, education, and can be Medicaid Services (CMS). “The evaluation and scoring changes speak Melissa Pettersson & Joel Collins Mr. & Mrs. Bill Cook Terri A. Monroe
used as physician consultation for prescrib- For the second consecutive volumes to North Country Hospital receiving The IT/Clinical Informatics Team, seated: Tina Thayer, Carol Casey, Michelle Sargent; standing: Shane Manning, David Pick & Shovel Countryside Kutts Susan Morin
Gonthier, Meghan Fuller, Scott Burdick, Ervin Goodwin, Carla Raboin, Penny Wheeler, Mary Esposito, Ken Dufour,
year, North Country has been
ing specific medications. this recognition for the third time,” commented Dr. & Mrs. Francis Pinard Couture Maple Shop/B&B Donna Morison
named one of the Top 100 Kate Pierce, ED of IT/Informatics, Fred Wilson and Tom Frank, COO Poulin Grain The Cow Palace Amy-Jo Morse
Having seen the collaborative efforts of Critical Access hospitals in the Chief Operating Officer, Tom Frank. “We have a Mr. & Mrs. Michael Raboin Mr. & Mrs. Michael Currie Muddy Waters Pottery
the emergency room staff, Norman said, United States. fantastic team of skilled experts in information Mr. & Mrs. Ernst Reichert Mr. & Mrs. Robert Currier Mr. & Mrs. Bruce Muir
“This community can be confident that technology here, and with every project they take One of the additional benefits of being a recipient of “ The evaluation and scoring Mr. & Mrs. Robert Richardson Anthony Daniels Lori Mulkin
My Salon & Spa
Julie Riffon
the time and detailed analysis essential for the
North Country is a leader in reviewing and best outcomes.” this honor is that each awarded healthcare organization changes speak volumes to North Stephen Roberts & Marie Sexton Shirley Davis Amy Nadeau
Derby Green Staff
preparing its Emergency Department in the receives a benchmark report with their overall score and Mr. & Mrs. William Round Gilles Desjarlais Newport Farm & Garden
caring of our families, friends and others with a breakdown in each section of the survey, which can be Country Hospital receiving this Jaime Royer Alexandria Devost Newport Natural Market
& Café
emergency level mental health crises.” used as a strength and gap analysis tool. recognition for the third time. Royer-Camp & Associated Rusty Dewees Julie Niles
Insurance
“Most Wired is a great way for us to see how North – Tom Frank, ” Mr. & Mrs. Charles C. Sanville Dr. Rachel DiSanto Ward Nolan
Morgan Driscoll
NCH and Northeast Kingdom Human Services (NKHS) partnering Country Hospital compares to organizations across the Chief Operating Officer Mr. & Mrs. Homer Selby East Mane Styling Salon Noonan’s Supper Club
committee include Heidi Hawkins, RN, Bernard Norman, mental health country, and to identify ways that we can further use IT Claire Silver Employees Always Care Fund North Country Federal
Credit Union
consultant, Judith Hussey, RN (NKHS), Claudia Alexander (NKHS), to improve patient services,” noted Kate Pierce, Executive Dr. Larry & Mrs. Nancy Sisson Everybuddy’s North Country Hospital
Megan Sargent, RN and Avril Cochran, Vice President of Patient Care Services Director of IT/Informatics. “In the summer of 2018, North Rosa & Vincent Socia Family Furniture Employee Dress Down
Susan Solman
Country replaced our three main medical record systems Ricki Sonders Irene Farrar Participants
with a single integrated system, athenahealth. This move Mr. & Mrs. Michael Stanley Mr. & Mrs. William Fishell Deanna Norton
Teri Fitzpatrick
Tina Norton
was instrumental in ensuring that North Country Hospital Dr. & Mrs. Durward Starr Joyce Flint Elizabeth Obermann
can continue to meet technology advances in the health- Laurie Stewart Adam Flynn Olympia Sports
Symquest
Welcome care industry for 2019 and beyond. Our patients deserve Mr. & Mrs. Scott Taylor Mr. & Mrs. Keith Flynn Mr. & Mrs. Woodman Page
Erika Fortin
Abigail Paul
the best care possible, and we are excited to partner with
Running a tight ship athena to take our organization to the next level.” Taylor-Moore Agency Linda Fortin Jillian Perrault
David Teller
means having the best Mr. & Mrs. Kevin Therrien Melvidene Fortin Mr. & Mrs. Edward Pepin
talent on board. We’re Hollie D. Thomas Jackie Gallup Carol Pepyne
Mr. & Mrs. Richard L. Pettengill
Lenwood Garven
proud to announce Julia Thompson & Todd Bedard Mr. & Mrs. Roger Geoffroy Mr. & Mrs. Kenneth Pine
the addition of three Union Bank Mr. & Mrs. William Gilding Diane Poginy
new doctors to our Versatile Communications, Inc. Christy & Christopher Beth Price
Glodgett
state-of-the-art health Mr. & Mrs. Bruce Wheeler Good Stuff Pure Envy Salon
Diane Whipple
care facility. Mr. & Mrs. Richard White Mr. & Mrs. James Gray Linda Ramsdell
Mae Reed
P. Benjamin Schroer, MD Stephane Mulligan, MD Andrew Griscom, MD Mr. & Mrs. John Wilson Laurie Gray Robert R. Reynolds
GENERAL SURGERY ORTHOPAEDICS EMERGENCY MEDICINE Mr. & Mrs. Robert A. Wilson The Great Outdoors Roaster’s Café & Deli
Stephen G. Wilson Green Mountain Books & Corrine Ross
Mr. & Mrs. Alan Wing Prints Mr. & Mrs. Roger Routhier
Michael Worden Ruby Greenwood Megan Sargent
Mr. & Mrs. Steve Wright Mr. & Mrs. Floyd Griswold, Jr. Michelle Sargent
Community Utilizing Medsafe Bin
Staying the course of Whipple Studio Tracy Guillette Nathan Sargent & Mary
Hoadley
caring for the community: for Unused Medication Disposal Mr. & Mrs. Paul Wolfe Hope Guisinger Scampy’s Country Store
Charlotte Gunn
Elaine Wright
The installation of a MedSafe Box in North Dr. & Mrs. Gene Wu Mr. & Mrs. Ellwood Guyette Rose Sequin
CONTRIBUTIONS Country Hospital’s lobby has provided the Yesteryear Fencing & Poutre Shirley Hand Sewin Love Fabric Schoppe
Logging
Shaw’s Supermarket
Louise Handy
TO COMMUNITY community with a convenient and safe way to Mr. & Mrs. Gary Young Harvest Equipment Shear Techniques
dispose of unused medications. Since National
GROUPS Drug Take-Back Day in April, North Country Master of Ceremonies, Dr. Peter Harris at the 7th Annual Board Chair Frank Knoll, chats with Dr. Ben Schroer Mr. & Mrs. Todd J. Young Marie Hawkins Mr. & Mrs. Matthew Shippee
Skida
Moonlight Ball, Burke Mountain Resort
Robert & Heidi Hawkins
and his wife, Francesca, at the Moonlight Ball
$ 74,124 Hospital’s MedSafe box has collected 210 Friends (up to $ 99) Bill Heanue & Robin Cote Beverly Spaulding
Pam Abbott
pounds of prescription and non-prescription
Ruth Sproull
The Hearth & Home Country
medications. That means 210 pounds of Philanthropy Drives Success of Patient Care Initiatives Program Deb Ahrens Store Martha Stevens
medications are securely collected and safely The hospital’s Board Development Committee recognized the need for a signature event that Mr. & Mrs. Alan Aiken Hoagie’s Pizza Katesel Strimbeck & William
Amazon Smile
Sharon Haynes
Dillon
CHARITY destroyed that might otherwise have been in would raise funds to sustain the program we have today. The development office and a committee Animal Kingdom Image Renewal Service Mr. & Mrs. Bruno Studer
loved ones’ medicine cabinets, or worse, on
of volunteers held the first moonlight ball in 2012, netting $ 36,000 through attendees, grants, spon-
Anonymous (15)
Michelle Tarryk
Brenda Isabelle
CARE the street in local neighborhood communities. sorships and other related fundraising activities. This year’s gala provided $ 65,000 for the patient care Members of the gala committee Kathy DiCarlo, Don Atkins Kristen Jackson The Tavern
RN, Eilish Muir, RN and Kathy LaFratta, also
PROVIDED Under strict regulations, each month the Pharmacy Business Manager, Megan Marquissee and Facilities initiatives fund. ball attendees Mr. & Mrs. Burton Austin Jasper Hill Farm Mr. & Mrs. Oscar Thayer
Donna Barry
Amythest Therrien
Medora Jenson
kiosk is emptied, medications weighed, securely
$ 775,676 wrapped and shipped off for proper disposal. Supervisor Eric Dupuis prepare shipment of unused medications More than 600 patients have been directly helped over the past 12 months, getting them the medical Krista Barry Linda Johnson Brigitte Thompson
Barton Golf Club
This MedSafe bin continues to be an asset to the supplies, daily living needs or transportation necessary to help them on the road to a healthier life. Medical Mr. & Mrs. Jose Batista Evelyn Johnston & Michael Leola Topshe
Livorno
Carol Trembley
community as a safe, secure, and convenient way social workers and chronic care coordinators are able to meet one-on-one with patients when their doctor sees that Shaylyn Beaton Mr. & Mrs. Robert Joslin Theresa Trotier
for community members to dispose of unused medications. additional care is necessary. The program is active throughout the organization, providing help to inpatients, those seen Biza Bemak Gail Judd Joyce Turgeon
TOTAL Individuals can deposit their unused and expired medications in specialty clinics, the emergency room as well as in primary care. Gary O. Benjamin Mr. & Mrs. Roland Kelley VT Pie & Pasta
Mr. & Mrs. Thomas Bentien
Marie Ketchale
Mr. & Mrs. Michael Vinton
COMMUNITY into the kiosk during hospital main lobby hours, Monday through Pamela Jefferson, RN and Nurse Care Coordinator with North Country Primary Care – Newport, is passionate about help- Ann K. Berrio Mr. & Mrs. Robert Ketchum Theodore von Schoppe
ing to meet the needs of our patients. She added, “I take special pride in helping to educate patients on how they can live
BENEFITS Friday. Those items accepted include prescription medications, a healthier lifestyle and at the same time help them to decrease the barriers that keep them from getting better.” Mr. & Mrs. Howard Birchard Mr. & Mrs. Chris King Wendy’s
Blanchard Oil
Kingdom Racquet & Fitness
Donna Willoughby
patches and ointments, over-the-counter medications, vitamins,
PROVIDED samples and medications for pets. The program extends to assisting oncology patients too. This past April the second annual Oncology Penny Sale and Mary Bishop Kingdom Trails Dara Wiseman
Christine Wolf
Debbie Kippen
Mr. & Mrs. Michael E. Blais
$ 22,536,576 In addition, the Newport Police Department, Orleans County Sheriff’s Office and Silent Auction was organized and run primarily by primary care staff on their own time, and raised $ 6,500. Mr. & Mrs. Pat Boisvert Mr. & Mrs. Charles Kremer Mr. & Mrs. Rick Woodward
the Vermont State Police – Derby Barracks continue to accept the same unused It can be as simple as purchasing a blood pressure cuff for a patient in order to monitor regularly at home, or covering Rene Bondoux Paula Krupa William Woolsey
medications as listed above. Let’s continue to keep our community safe through the cost of a prescription that might not otherwise be filled. “Any small step that we can take to make a patient’s health Carol Boucher Donna Labbee Susan Wright
Michael Ladd, Sr.
Mr. & Mrs. Dean Boucher
Judy Zaveson
the diligent management and disposal of unused and expired medications. journey easier, is a step in the right direction,” added Pam. Joseph Boulanger Grace M. Lafont Wendy Zimmerman