Page 40 - DCICAI SOUVENIR 2019
P. 40

INNOVATION


                                              KEYS



                                              TO SUCCESS






        CA VENKAT RAMAMURTHY
        Past Chairperson of Doha Chapter of ICAI


        Digital disruption, stiff competition and ever-        Here are some of the possible measures to release
        increasing customer demands have restructured          this potential.
        markets globally and are driving businesses
        to innovate and adopt new business models.             Innovation is everyone’s opportunity
        Businesses have begun to realize that they must        It is crucial to let employees realize that innovation
        be innovative to survive in these difficult times and   is not just the responsibility of Research Centers
        they must innovate quickly. Despite this, innovation   or Product Development departments. An idea
        initiatives do not receive the desired impetus and     can spring up from anyone, anywhere, at any time.
        are at a nascent stage even in large organizations.    Innovation is everyone’s opportunity and should
        The organization structure is not shaped to promote    be considered as team game. Employees across
        innovation and hence investments in innovation         all job functions and levels must be provided a
        programs do not produce the desired results.           collaboration platform to express and promote their
        Examples of Kodak and Nokia are well known.            creative ideas. By doing so, a sense of ownership
                                                               and responsibility is created among employees
        So,  what  is  innovation?  Innovation  is  not        and an innovation culture begins to unfold.
        mere technological discovery or new product
        development but rather a continuing approach that      Alignment with company’s mission
        links employee desire to corporate goals in every      In many organizations, employees feel they are not
        aspect of the organization. It focuses on people       heard enough and hence, don’t deliver to potential.
        who can innovate, their state of mind, their attitudes   They tend to remain cut off and emotionally detached
        and develops into an organizational culture. While     from their employers. In some organizations, job
        every organization can cultivate this mindset and      roles are differentiated according to the value they
        culture, and such mindset exists in varying intensity,   deliver to business and bonuses are distributed
        they fail to unleash the potential of such innovators.   accordingly. It is important to listen to employees
                                                               and assure them that their role adds value. It is
                                                               important that every employee understands how
                                                               their job function backs the company’s mission
                                                               and strategy and that each must achieve the set
                                                               target objectives to ensure organizational success.
                                                               The obligation for captive innovation should be
                                                               tied to the company’s strategy and employees
                                                               must be inspired to put forth creative ideas.
                                                               Employee performance goals must be aligned to
                                                               the company’s mission.
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