Page 8 - 10XA1 CATALOG

REPUTATION 10

MANAGEMENT

BUSINESS SOLUTIONS

With 10xAI’s Automated Workflows, Collecting Reviews Is Simple.
You can schedule review requests by email, SMS, or other channels to encourage customers to
leave positive feedback. Even better, you can set it up so only 4- and 5-star reviews are displayed
on your website — showcasing your best customer experiences and building trust with every visitor.

WHY REVIEWS ARE CRITICAL FOR YOUR BUSINESS

First Impressions Matter - Most customers check Google or online reviews before
deciding who to call. Positive reviews instantly build trust and credibility.

Boosts Local SEO Rankings – Google favors businesses with more (and better)
reviews, making it easier for new customers to find you online.

Drives More Sales – Studies show customers are more likely to buy from businesses
with strong reviews, even if prices are higher.

Builds Trust & Reputation – Reviews act as word-of-mouth marketing, proving that
other customers had a great experience with your business.

Feedback for Growth – Reviews highlight what customers love and where you can
improve, helping you refine services.

Levels the Playing Field – Even small businesses can compete with big brands if they
maintain a strong online reputation.

Influences Long-Term Loyalty – Customers who leave reviews often become repeat
buyers and brand advocates.

Over half of consumers will avoid businesses that ignore their reviews, especially negative ones
88% of consumers are more likely to purchase from a business that responds to reviews

- 86% of consumers hesitate to buy from a business with poor reviews
- 92% only consider businesses with at least a 4-star rating
- 94% of consumers say a bad review has convinced them to avoid a business entirely

In short, Google and online reviews aren’t optional anymore — they’re essential.

They can directly impact how many calls, customers, and sales your business gets.

10X YOUR BUSINESS WITH AI SOLUTIONS THAT WORK