Page 12 - 2018 Tenant Manual_Booklet

EVERYTHING AND ANYTHING

ELSE What Else Do You Want To Know?

Bounced Check or Declined Online Payment
If we get a check returned for insufficient funds (NSF) or for any reason, or an online payment is declined:
1. Your account is charged a NSF fee. Fee varies depending on your lease.
2. If the NSF payment was for rent and it is past the 10th, your account is charged a Late Fee according to your
lease.
3. RPM will then no longer accept personal checks as payment for your property
5. All future payments must be made by Cashier’s Check or Money Order.
6. All personal checks will be returned to you, which may cause your rent to be considered late, and you to be
charged a Late Fee.
7. This policy applies to all occupants and all payments for the property.

There are no exceptions to the above described policy.

Collection of Late Charges, Fees and Repairs
Our policy is to enforce your lease agreement and apply your payments to any outstanding balances first, then
rent. Any unpaid balance will cause you to be delinquent on your rent. When this occurs, we must proceed with
our standard collection action by delivering you a Notice to Quit, which becomes an additional expense.

To prevent these additional expenses, please pay all your non-rent charges in a timely manner.

Credit Reporting
RPM is a member of the national credit bureau and may report both positive and negative payment information.

Eviction Notice
Resident may not receive a late notice or a phone call if their rent is late.
If rent is unpaid by the 11th of the month. RPM may begin eviction (Notice to Quit) proceedings. Personal
checks or online will not be accepted for late payments. They must be paid with certified funds.

If the Landlord or RPM must appear in Court the resident will incur all the associated fees, such as court cost,
attorney fees, etc. RPM collection policies conform to industry standards.

Last Month’s Rent
Rent is due every month, including your last month. It is illegal to use the Security Deposit to your rent.

No Cash
For insurance and safety reasons we have a “NO CASH” policy for everyone.

Paying at the Office
Office hours are 9:00 a.m. to 5:00pm., Monday through Friday. A convenient drop slot, located on the front
door, is available for after-hours use. Be sure to include the $10 processing fee in your payment. If you use the
drop-box, call our office to confirm rent payment was received and applied to your account.

Payment Record
You may view your payment ledger through your private online resident portal for payment history and to check
for any money due.