Page 8 - CARS Standard Program

INTRODUCTION
Certification ... Why?
Statistics clearly show that comprehensive, professional certification programs, including continuing education courses are the most effective way to address and attest to the professional competency and credentialing of those who service repossession assignments, manage the inherent risks associated with the self-help repossession process and ensure the public safety. Professional certification is the primary element in elevating one’s level of competency and reducing potential risks in any profession.
Arguably, self-help repossession activity is one of the most invasive acts allowed by law and Courts across the country have consistently ruled that creditors are directly liable for the acts of those they hire to service their repossession assignments. And so, it is of primary importance that creditors ensure that the collateral recovery agents they hire provide proof of their professional credentials through nationally recognized certification and continuing education.
The primary purpose of the C.A.R.S.® National Certification Program is to create professional Industry Standards for helping the Recovery Agent manage the “inherent” risks associated with the self-help repossession process and to raise their level of their expertise and professionalism which should further ensure the public safety as well as those who service self-help repossession assignments.
The Program is regularly monitored and updated as needed.
For the purposes of this certification program, we use the term, Recovery Agent to mean an individual physically involved in repossession activity and Recovery Agency to mean a business that provides repossession services.
DISCLAIMER
This training and certification program is not intended to provide legal advice, direct you in the management of your business or serve as a requirement for employment.
We have made every attempt to be specific yet remain generic with regard to all aspects of the collateral recovery process. We have recommended throughout this program that you review those state statutes and local ordinances applicable to your area of operation.