Page 54 - 2018SpringSpectrum

Chamber News

WOWCAMBRIDGE
The WOW Cambridge Customer Service Program is open to entries for individuals in a wide
spectrum of our business sectors within our community including industry, commerce,
tourism, the public sector and non-profit or charitable organizations of all sizes.
Customer service has always been recognized as the key to business success and is
now the most talked about issue in boardrooms across the country. The role of those
responsible for the delivery and management of customer service is vital within our
marketplace. What does your customer want? Satisfaction! How do you ensure that?
Excellent customer service!
Each month the Cambridge Chamber of Commerce will recognize an individual who has
gone above and beyond, providing what your customer sees as extraordinary service in an
everyday situation. These individuals and the businesses they work for exemplify service
excellence, and most are completely surprised to be awarded for what they believe is
merely "doing their job."

This program changes the way people feel about doing business in Cambridge. It will
build on the values of a caring community and be another key component to fostering
growth and an increase in everyone’s quality of life. Nominate someone today! www.
cambridgechamber.com/Programs-Community.htm
Program Sponsor
Recent recipients of the wowcambridge.com award are

• Lindsay Beckett, Knapp Fasteners Inc.
• Joe Moon, Meritech Engineering
• Elza Morris, A. F. Sandy Forbes Insurance Broker

54 www.cambridgechamber.com
Spring 2018