Page 86 - English Grammar in Use Suppl. Ex. - Fifth Edition

Units
Units
47–50 Reported speech and questions

125 You’ve just arrived at the Great Bay Hotel for a holiday. It’s not the same as your travel
agent told you it would be. Look at your travel agent’s website and complete your email
to the travel agent.

THE GREAT BAY HOTEL

There’s a large swimming pool. NO
You will dance to live bands every night. NO
Room service is available. NO
They serve an international menu in the dining room. NO
You’ll love the private beach. NO
A fitness centre has been added to the hotel’s facilities. NO
The tennis courts can be booked free of charge. NO
Guests can use the nearby golf course free of charge. NO

From:
To: Mr Smiley, Sunways Travel Agency
Subject: The Great Bay Hotel

I am very disappointed because the facilities at the Great Bay Hotel are not the same as you told us.
You said there was a large swimming pool and that we

You also said
The website said
You told us
In fact, none of these facilities is available. Please arrange for us to be transferred to a better hotel
immediately.

78 English Grammar in Use Supplementary Exercises