Page 261 - 2017 US Professional Signage Catalog

SENDING ART FILES / ADDITIONAL INFORMATION
Sending Art Files
• Art files for orders need to be “Vectorized” (converted to curves or paths)
• Typical files received include: Casmate .scv, Inspire .sci, SignLab .eps, Corel .cdr, Gerber .plt, Flexi .fs, Illustrator .ai or any vectorized .eps file
• Be sure to clearly identify your company name, phone number and reference any quotation number that you may have received
• Large files (over 10MB) - Go to www.GeminiSignProducts.com to access our “Partner Portal”
Customer Service
While you can always speak with a live customer representative, many customers prefer the convenience of electronically sending us quotation and order requests.
Contact Us
Email request or Art Files:
US: Send Letter and Logo requests to sales@GeminiSignProducts.com US: Send Plaque requests to plaques@GeminiSignProducts.com Canada: Send all requests to canada@GeminiSignProducts.com
Fax requests to:
US: 1-800-421-1256 Canada: 1-519-799-5954
Phone requests:
US: 1-800-538-8377 – Monday-Friday 7 a.m.-7 p.m. and Saturday 8 a.m. - 12 noon (CST)
Canada: 1-800-265-0426 – Monday-Friday 7 a.m.-8 p.m. and Saturday 9 a.m. - 1 p.m. (EST) International: 1-507-263-3957 – Monday-Friday 7 a.m.-7 p.m. and Saturday 8 a.m. - 12 noon (CST)
Web Access
Sign Professionals: www.GeminiSignProducts.com Professional Engraving Sheet: www.DuetsByGemini.com
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