Page 35 - CMA EXAM

78) Which of the following statements reflects open-ended communication?

A. "Tell me what brings you in today."

B. "Have you had a fever in the past 24 hours?"

C. "Are you experiencing significant pain?"

D. "Is the cough keeping you awake at night?"

79) The transfer of information such as patient eligibility, payment remittances, claims, claim
status, authorizations and referrals are addressed under the HIPAA Administrative
Simplification and Compliance Act as electronic

A. report management.

B. remittance advice.

C. data interchange.

D. clearinghouse.

80) Which of the following are the major filing systems used in the health care setting?
(Select the three (3) correct answers.)

A. numeric

B. color

C. alphabetic

D. subject

E. surname

81) Venipuncture should be avoided on an arm with

A. excessive hair.

B. muscular hypertrophy.

C. an elbow splint.

D. alopecia.