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C. living will

                   D. informed consent






                   45) Which of the following is required for permission to treat a patient scheduled for a
                       complex procedure?


                   A. implied consent

                   B. informed consent


                   C. advanced directive

                   D. living will


                   46) Which of the following types of appointment scheduling would be the best method for an
                       office with standard hours, multiple practitioners, and accommodating work-in
                       appointments?


                   A. clustering

                   B. open office hours

                   C. double booking


                   D. wave

                   47) Which of the following are legitimate reasons to document in a patient's chart when he
                       “no-shows” for his appointment? (Select the three (3) correct answers.)


                   A. To protect the physician from liability in case his condition worsens.

                   B. To communicate the reason he missed his appointment.


                   C. To document whether or not he rescheduled.

                   D. To cancel his subsequent appointments.

                   E. To ensure the schedule is open for further appointments.


                   48) A patient expresses cultural beliefs about an alternative method of pain management that
                       differs from the medical assistant’s own view.  How should the medical assistant
                       respond?
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