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C. To ensure the procedure is covered by the patient’s insurance.
D. To provide documentation to the insurance company to waive the copay.
114) What is the proper term describing when a patient is informed about the possible
consequences of both having and not having a medical procedure?
A. preoperational briefing
B. due diligence
C. informed consent
D. informational waiver
115) For how many years should a provider store medical records (select the least
number of years that maintains compliance with state and federal regulations)?
A. 20 years
B. 15 years
C. 10 years
D. 5 years
116) Commitment to privacy, continuity of care, advance directives, and the authority
to refuse treatment are granted according to which of the following?
A. Americans with Disabilities Act
B. The Patient’s Bill of Rights
C. Informed Consent
D. Good Samaritan Law
117) An effective way for a medical office assistant to communicate office policies and
procedure information to their patients is to