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C. To ensure the procedure is covered by the patient’s insurance.

                   D. To provide documentation to the insurance company to waive the copay.


                   114)       What is the proper term describing when a patient is informed about the possible
                       consequences of both having and not having a medical procedure?

                   A. preoperational briefing


                   B. due diligence

                   C. informed consent


                   D. informational waiver














                   115)       For how many years should a provider store medical records (select the least
                       number of years that maintains compliance with state and federal regulations)?

                   A. 20 years


                   B. 15 years

                   C. 10 years


                   D. 5 years

                   116)       Commitment to privacy, continuity of care, advance directives, and the authority
                       to refuse treatment are granted according to which of the following?

                   A. Americans with Disabilities Act


                   B. The Patient’s Bill of Rights

                   C. Informed Consent


                   D. Good Samaritan Law

                   117)       An effective way for a medical office assistant to communicate office policies and
                       procedure information to their patients is to
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