Page 65 - EXAM PER CATEGORY

C. reposition the finger probe

D. take a full set of vital signs

COMMUNICATION

179) A patient expresses cultural beliefs about an alternative method of pain
management that differs from the medical assistant’s own view. How should the medical
assistant respond?

A. "Perhaps you should see a neurologist."

B. "Tell me more about how this approach has worked for you."

C. "The physician does not recommend that approach."

D. "Standard pharmaceutical methods of pain management are proven to be more effective."

180) In most cultures in the United States, when a medical assistant is speaking with a
patient, making direct eye contact encourages

A. open communication

B. emotional reasoning

C. a subordinate relationship

D. control of the conversation

PSYCHOLOGY

181) The medical assistant asks a patient, “How are you doing today?” The patient
yells, “How do you think I’m doing? I just got out of that terrible hospital and they didn’t
help me at all! I still have cancer don’t I?” The medical assistant recognizes that this
patient is most likely experiencing which of the following stages of dying/grief according
to Kubler-Ross?

A. depression

B. anger

C. denial