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Sales Supervisor Job Summary
We are seeking a detail-oriented, thorough, and organized sales supervisor to join our
growing team. In this position, he / she will play a key role in providing excellent customer
service and growing company revenue. You will supervise and coordinate the schedules of the
sales representatives to meet and exceed sales quotas.
The Sales Supervisor is a senior sales representative with management capabilities. These are
trusted individuals who along with their own accounts can directly generate sales and
supervise rank and file TSRs with their day to day selling tasks. Additionally, a Sales Supervisor
has strong market awareness allowing him/her to provide accurate inputs in all facets of
decision making for the Sales Department.
Sales Supervisor Duties and Responsibilities
• Understand customer needs and offer solutions and support.
• Organize and coordinate sales representative schedules.
• Research potential leads from business directories, web searches, or digital
resources.
• Identify emerging markets and market shifts while being fully aware of
competition status.
• Recruit, and hire, and new sales representatives, Establish training program
in cooperation with HR for all sales positions.
• Receive and report on all sales leads
• Supervise sales representatives working behavior and attitude
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Manage sales representatives and sales team to meet and exceed goals
• Provide relevant reports to management - reports, budget, operational KPI
• Ensure on time collection of all receivables
• Lead and organize bidding process and procedures
• Manage workshop, product demonstration and technical presentation