Page 22 - Citizens Bank 2021 Benefit Guide
P. 22
Contact Information
In the event you have benefit questions, please contact Tracie Carter or our Broker’s
office, IFC Benefit Solutions, Inc.
Member Specific Medical Questions:
HR / Enrollment Questions: Meritain: 888-306-9215
Tracie Carter
Citizens Bank of Ada
Office: (580) 310 - 4438
hr@citizensada.com
Member Specific Oklahoma-based
Dental Questions:
Delta Dental Customer Service:
405-607-2100 (OKC Metro)
800-522-0188 (Toll Free)
Broker Service Questions:
Skylar Merrifield
IFC Benefit Solutions, Inc.
Office: (817) 332 - 8956 ext. 309
Mobile: (817) 312 - 0005
skylar@ifcbenefitsolutions.com
Member Specific Life Questions:
Mutual of Omaha Customer Service:
1-800-655-5142
Member Specific EAP Questions:
Mutual of Omaha EAP:
Member Specific Vision Questions: 1-800-316-2796
VSP: 800-877-7195
Member Specific LTD Questions:
Mutual of Omaha Customer Service:
1-800-877-5176
Worldwide Travel Assistance and
Member Specific Vision Questions: Identity Theft Questions:
VCD: 877-488-8900 800-856-9947 (within U.S.)
312-935-3658 Outside the U.S.
22
