Page 174 - Dedication

- Table of Contents

No. Topic Page

Preface 4

Part 1

Rules of Writing in English

1.1 Punctuation 8

1.2 Capitalisation 12

1.3 British and American English 16

Part 2

Important Definitions in Business Correspondence

2.1 Category A 26

2.2 Category B 34

Part 3

The Envelope's Data

3.1 Items and data of the envelope 38

3.2 Examples of the letter's envelope data 40

Part 4

Business Letters, Memorandums and E-mail

4.1 Important rules for writing an effective 43

business communication

4.2 Business letter 50

174