Page 7 - English for Hospitality (108) 2021 -22

English for Tourism & Hospitality (108) by Prof. Adel AlSheikh 2020/2021

Situation: Jane and Tui arrive at their hotel in London.

Jane: Hello, I've booked two single rooms. My surname is Major.

Receptionist: Welcome to the Holiday Inn, Oxford Street. Please sign the
Jane: register.

Receptionist: I've stayed here before so I know that your
hotel is very comfortable and convenient for visiting the
stores in Oxford Street.
Here are your room cards. When you insert them into the slot on
your room door, the light will change from red to green. When
the green light is on, your room is unlocked.

Tui: Shall we take the lift?

Jane: Yes, it is a long climb up to the eighth floor.

Tui: Here we are. Room 820.

Jane: I'm next door. Room 822.
Tui:
When I've unpacked, I'll knock on your door
and we can decide where we want to go.

Jane: Okay.

Jane: Come in Tui. I could see you were at the door through my
security peep hole.

Tui: My room is very luxurious. I have a bath and overhead
shower, a television, a fridge and tea making facilities.

Jane: Yes I'm very happy with my room. It is very clean. There
are lots of information leaflets about places to visit in the
folder on the dressing table.

Tui: I'll put the kettle on for a cup of tea, and then we can go
out and enjoy the sights of London.

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