Page 3 - Convergence Group Proposal 150118
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Why Convergence
What we’re all about
We’ve got great vision
“Changing People’s Digital Experience”
We do this through:
Great Great Forward Thinking
People Service Innovation
We build our brand around three important pillars
Convergence Group is built on three core pillars. Firstly, ‘Switched-on People’, which is all
about how our experienced and switched-on team go the extra mile to look after our
customers. Secondly, we deliver a ‘Standout Service’ that is unique in our industry. Our ‘Ask
Once’ principle is at the heart of our service and means our customers trust us to take
responsibility for all their connectivity needs. And thirdly, through our ‘Commercial
Innovation’ we constantly strive to find new ways to deliver the best combination of
connectivity, capacity, speed and price.
We believe connectivity is the 5 utility
th
We believe you should rely on connectivity, just like you rely on any other utility. Fast,
accessible and always-on. Yet, when it comes to the connectivity services that most people
experience, they are simply too inconsistent and impersonal. We’re striving to change the
industry by championing great service and building long-lasting relationships with our
customers.
