Page 12 - Skyline Windows | 2022 Benefits Guide

Virtual Visits
A telehealth option to talk to a doctor by phone or video, 24/7.
United Healthcare provides access to a telehealth service as part of your medical plan.
Virtual Visits lets you get the care you need – including most prescriptions – for a wide range of minor conditions. Now you can connect with a board-certified doctor via secure video chat or phone, without leaving your home or office. When, where and how it works best for you!
Choose when: Day or night, weekdays, weekends & holidays. Choose where: Home, work or on the go.
Choose how: Phone or video chat.
Choose who: Chat with a doctor 24/7.
Say it’s the middle of the night and your child is sick.
Or you’re at work and not feeling well. You can speak with a doctor for help with:
The cost savings are clear.
Televisits with Teladoc, American Well and Doctor on Demand can be a cost-effective alternative to a convenience care clinic or urgent care center, and cost less than going to the emergency room. And the cost of a phone or online visit is the same or less than with your primary care provider. Remember, you telehealth services are only available for minor, non-life threatening conditions. In an emergency, dial 911 or go to the nearest hospital.
Here’s how Virtual Visits work and the steps you’ll need to take*:
• Complete a brief medical history anytime at myuhc.com/virtualvisits.
• Request a visit when you are sick.
• Get a diagnosis, advice and guidance on treatment.
*You should have your health plan ID card and a credit card ready when you complete your brief
medical history and whenever you need a visit.
Register for both services on myuhc.com For Emergency Assistance ALWAYS CALL 911
• sore throat •
• headache •
• stomachache •
fever
cold and flu allergies
• rash
• acne
• UTIs and more
*Please check your plan documents for cost information.
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2022 BENEFITS GUIDE YOUR WINDOW OF OPPORTUNITY