Page 72 - SFS Book

SHANGRI-LA HOTELS AND RESORTS
FOOD SAFETY MANAGEMENT SYSTEM POLICY
P54 STAFF, VISITOR AND CONTRACTOR POLICY
(For entering F&B Areas/Kitchens/Storage/Refrigerator/Receiving, etc) (1st Review)
Risks
Staff, Visitors and Contractors, entering the F&B areas of an SL Hotel, must adhere to P54. Unhygienic practices, by visitors and contractors, will increase the risk of food poisoning, cross contamination, foreign material and potentially impact SL business and reputation.
Visitor / Contractor Entry
All Visitors / Contractors must:
1. ‘Sign in’ the appropriate location (Receiving, Security, etc) at the Hotel
2. Upon ‘signing in’, the Visitor/Contractor agrees to abiding to P54. (It is recommended that
this policy is readily displayed so that all visitors/contractors can read the documentation).
3. Must be escorted during the time of their visit. It is recommended that they wear a
visitors/contractor color coded to indicate area of visit badge/sticker during the visit.
4. Must ‘sign out’ upon departure.
Personal Habits When Entering F&B Areas
a) Appropriate Hair covering must be worn at all time (disposable or clean caps are required)
b) Clean, protective clothing must be worn disposable or clean jackets are required. (not for
hotel staff)
c) Hands must be washed when entering and leaving F&B areas.
d) Contractors must remove their own tools, discard material etc, when leaving the premises.
e) No smoking or use of any tobacco product in food handling areas.
f) No eating, drinking or chewing gum.
g) No spitting.
h) No nail biting and licking fingers.
i) No picking and scratching of nose.
j) No coughing and sneezing in front of food.
k) No touching or combing of hair in the kitchen.
l) Do not touch food items at any time.
m) Every effort must be made to minimize potential contact with food and food preparation areas.
FOOD SAFETY MANAGEMENT SYSTEM MANUAL 01-2019 PAGE 1 OF 1 ©SHANGRI-LA INTERNATIONAL HOTEL MANAGEMENT LIMITED