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SHANGRI-LA HOTELS AND RESORTS
FOOD SAFETY MANAGEMENT SYSTEM POLICY P57 VENDOR ASSURANCE PROGRAMME
RISKS
Goods supplied by vendors has direct impact on food safety and quality to Shangri-La’s (SL) customers. It is important to ensure that all suppliers are meeting law and regulatory requirements and SL expectations.
Shangri-La Supplier Assurance Program 1. Requirement
All new and existing High and Medium risk (refer to risk classification table in section 8) food suppliers (manufacturer and trader) must be approved against one of the following schemes:
A. ISO22000 certification (accredited) or Global Food Safety Initiative (GFSI) recognised certification systems (for example, BRC, IFS, SQF2000, FSSC22000), or
B. SL Supplier Audit (conducted by Shangri-La Nominated Third Party Audit Service Provider (TPA)), or
C. Hygieneauditconductedbyhotelhygienemanager(forsmallstallsonly).RefertoP57Afor Common Marketplace or Small Stalls Food Safety.
2. Responsibilities
Hotels should always trade legally and safely. Local regulations and legislation must be complied as a minimum (where the local legislation has tighter requirements than the SL policy, the more stringent requirement must be complied).
2.1 Shangri-La Group Procurement
• Work with Regional Procurement Directors (RPDs)/Assistant Vice Presidents (AVPs) and Hotel Procurement Managers (HPMs) to implement the policy and supplier assurance program for their suppliers;
• Review and revise the supplier assurance program as appropriate, ensuring that the Policy is up-to-date.
2.2 Regional / Hotel Procurement Team
• Select suppliers based on the SL requirement. All new & existing food suppliers must comply with local laws and regulations as a minimum;
• Obtain relevant documentations eg business registration, health certificates, audit reports, ISO 22000, GFSI scheme’s certificate from suppliers;
• Ensure suppliers are following SL requirements on quality and food safety, and requirements stated in the specification;
• Ensure that the suppliers have understood SL own requirements and maintain approved suppliers’ details;
FOOD SAFETY MANAGEMENT SYSTEM MANUAL 04-2019 PAGE 1 OF 9 ©SHANGRI-LA INTERNATIONAL HOTEL MANAGEMENT LIMITED