Page 3 - iContact Brochure
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Experts in Tailored Business Process Outsourcing
iContact is a large-scale South African call centre that offers highly-tailored services to businesses around the world.
Our owner-run operation provides a superior quality, personalized approach. We train and coach a talented pool of specialized agents to meet your stringent requirements.
Our service offering is backed by bespoke software systems and the latest technology. We offer expertise across multiple industries at a significantly reduced cost.
iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO services.
We assist your business to:
• Reduce operational costs
• Increase business processing speed • Achieve sales targets
• Improve client retention
• Explore cross-selling opportunities
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