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This transcript is a part of Practice IV.
A: 911 emergency. What is the problem?
B: I would like to report a break-in.
A: When was this break-in?
B: I believe it happened last night.
A: Where was the break-in?
B: It happened at my house.
A: Was anything stolen?
B: I haven't checked yet.
A: Why do you think there was a break-in?
B: My front window was broken.
A: We'll send a squad car shortly.
B: I'd appreciate that.
This transcript is a part of Practice V.
Operator : "Nine-one-one operator. What is your emergency?"
Caller : I have a medical emergency. My mother is having a heart
attack.
Operator : Where is your mother?
Caller : She is at my home at 110 Bayview Lane in Kirkland. Please
send an ambulance!
Operator : What is your name?
Caller : I am Pedro Oliveras.
Operator : What is your mother’s name?
Caller : Norma Oliveras.
Operator : Don’t hang up! Help is on the way!
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