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GENERAL INFORMATION | Terms & Conditions


     GENERAL INFORMATION                                         TERMS & CONDITIONS
     Plate Information & Imprint Colors                          Bag & Box Sizes
     All custom printed products require a plate to print from. Hot stamping requires the creation   All items listed in this catalog show approximate sizes and may vary in actual dimension.
     of a metal plate and ink imprints are made from a rubber plate. Plate charges are a   Returned Checks
     one-time fee per logo. Please note that imprints of more than one color require additional
     plates for each color. Plates larger than 45 square inches for bags require a special   There will be a handling charge on all returned checks. We reserve the right to change
     quotation - please call for details.                        customer terms to C.O.D. because of a returned check.
                                                                 Prices
     To get total square inches:                                 Prices are subject to change without notice. Should any of the prices listed in this catalog
     (Logo width + 1 inch) x (Logo height + 1 inch) = Total Square Inches.  be in error, you will be notified at time of order and charged the correct price. All prices are
     Mill Run Plastic Bags Ink Imprinting Colors                 in U.S. dollars.
     Burgundy (PMS 208U), Dark Blue (PMS 287U), Dark Brown (PMS 4975U),   Shipping
     Dark Green (PMS 348U), Gold (PMS 872U), Green (PMS 361U), Grey (PMS 431U),   All in-stock merchandise is shipped via FedEx unless the shipment requires a commercial
     Pink (PMS 219U), Lavender (PMS 2415U), Light Blue (PMS 3005U),          carrier. All shipments are sent F.O.B. Newburyport, MA. All freight charges will be added to
     Light Brown (PMS 469U), Maroon (PMS 188U), Ochre (PMS 143U), Orange (PMS 1655U),   your invoice.
     Purple (PMS 2685U), Red (PMS 485U), Silver (No PMS), Tan (PMS 153U),
     Turquoise (PMS 322U), Yellow C                              Open Accounts
     Artwork Guidelines                                          Terms are net 30 days. There is a 1.5% service charge added per month on any past due
                                                                 balance. Initial orders require deposits that will be determined by us based on customer
     Artwork must be supplied black and white camera-ready, to exact size and color-separated.   years in business and previous credit history supplied on credit application. Should
     If your artwork requires us to change art size, transform a rough layout or set type, you   collection be necessary on past due accounts all costs such as legal, attorney, outside
     will incur art charges which will be quoted at the time. Photocopies, business cards and   collection agency and finance charges will be passed on to customer.
     stationery are not acceptable forms of camera-ready artwork.
     We accept art in either PC or Mac based formats - Adobe Illustrator, Quark or Photoshop   Back Order Policy
     files preferred with fonts converted to outline.            If an item is out of stock, we will back order unless requested to do otherwise. If we wish to
     If placed images (scans) are used in Illustrator, scans must be included with the job. Scans   cancel your order due to lack of stock, you will be notified immediately.
     should be 600 DPI or higher.
     We will also accept the following formats: Encapsulated Postscript (.eps) and Portable   Colors
     Document Format (.pdf).                                     All stock colors may vary on items and sizes within a product range.
     Acceptable media include CDs.                               Custom Bag & Box Orders
     Art files should be compressed using WinZip or Stuff-it to guard against corruption and to
     reduce the file size.                                       Custom made to order bags are subject to 25% over or under runs. Custom made to order
     Artwork may be emailed to artwork@pack-spec.com. Subject line should contain PO# or   boxes on minimum quantity orders are subject to 1 case per size over or under runs.
     company name.                                               Custom made to order boxes on large quantity orders of 2500 pieces or more are subject
     A copy or printout of all digital and email artwork must accompany the purchase order to   to 10% over or under runs.
     ensure digital file accuracy.                               Mill Runs
     Proofs                                                      All custom mill orders are subject to plus or minus 10-30% over or under runs. Please
     One black and white proof will be submitted for all new custom printed orders. Orders   check with your Sales Representative or the Customer Service Representative when plac-
     will not be scheduled for production until signed proof approval is received. All artwork   ing your order.
     becomes our property unless otherwise discussed.            Returns
                                                                 No merchandise may be returned to our warehouse without prior authorization.
     **Orders cancelled after artwork being proofed will incur a cancellation fee plus any   Request for return due to manufacturing defects or an error in filling the order must be
     art, plate, special material or die charges.                submitted within fifteen (15) days after receipt of merchandise. Please include your invoice
                                                                 number on your return request so that your account will receive proper credit.
     Logo/Trademark Samples in Catalog                           All merchandise must be returned in its original carton.
     All logos or trademarks used in our catalog are solely for the purpose of showing  No returns will be accepted after 30 days.
     imprinting capabilities and are not intended to reflect or imply endorsement of the   Stock items are subject to a restocking charge. Please call for applicable charges.
     products by the companies the imprints represent. Designs are not available for sale to  Damaged Shipments
     anyone other than the parties expressly authorized by the owner of the design. By   No claim can be honored if merchandise is used or without original carton.
     submitting artwork to Packaging Specialties, Newburyport, MA., customer represents that
     the use or display of artwork will not violate any applicable laws or client restrictions, and   FedEx Shipments
     hereby agrees to defend and hold Packaging Specialties, Newburyport, MA., harmless.  Damaged cartons: At time of delivery do not remove contents until inspected by the driver.
                                                                 Notation must be marked on freight bill with a signature.
                                                                 Concealed damage: Leave damaged merchandise in its original carton and hold for
                                                                 inspection. Notify FedEx immediately so an inspection can be arranged.
                                                                 Freight Shipments
                                                                 The ICC requires that the consignee (you) file claim with the trucking company. We cannot
                                                                 file for you.
                                                                 Damaged cartons: Same procedures as FedEx.
                                                                 Concealed damage: Leave damaged merchandise in its original carton and hold for
                                                                 inspection.
                                                                 Prices subject to change without notice.
                                                                 We accept Visa, MasterCard and American Express.





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