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CAREPOINT GLOBAL
QUESTIONING SKILLS
This course is aimed at helping your participants to question effectively. The materials cover a range of basic
techniques that can be adapted to any situation where questioning is necessary. We take the normal ap-
proach where participants learn through a range of activities. There is also the opportunity to put into practice
what they learn during the day.
Who Should Attend: All Managers, Sales People
Course Objectives:
• Explain Benefits of Effective Questioning Skills
• Explain the Key Questioning Techniques
• Describe the steps of the Questioning Process
• Describe the Four Aspects of Response
• Explain How to Handle Defensive People
• Explain the Key Elements of Active Listening
• Describe Strategies for Developing Questioning Skills
• Explain the Benefits of Persuasion in Questioning
• List the Barriers to Effective Questioning
• List the Characteristics of a Good Questioner
Course Length: 3 days
Language: English; Arabic
Price: $xxxx
CarePoint Global Phone: +966 55 119 6445 Beirut, Riyadh, Boston Email: carepoint@outlook.com
www.carepoint4.wixsite.com/carepointglobal