Page 37 - BCML AR 2019-20
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large enough call to influence the entire   Besides, the SOP-isation of BCML will
            organisation for the good or otherwise.  decentralise decision-making closer
                                             to the points (shop-floor or otherwise)
            At BCML, we recognise that if we are   where such decisions need to be taken.
            to graduate from one level to another,   Investment in process automation will
            we will need to build an organisational   enhance operational efficiency. Access
            momentum where our actions are guided   to periodic feedback could strengthen
            by a process backed by our business   process integrity. Selective investments
            fit, terrain relevance and desired risk   could increase the efficiency of legacy
            appetite. We believe that by graduating   manufacturing units towards the standard
            from a dependence on individuals to   of relatively new units. A closer strategic
            a responsible reliance on a system,   networking between manufacturing units
            we will have created a framework for   and the corporate office could strengthen
            business predictability, profitability and   a consolidated ‘One Balrampur’
            sustainability across market cycles.
                                             personality across constituents.


              Consensual decision making

            The new BCML is creating a platform   a number of things: integrate the
            that makes it possible to aggregate   knowledge and experience of diverse
            consensual decision-making without   professionals, adequately represent all
            compromising its entrepreneurial fabric.  verticals in the strategic exchange and
                                             ensure that the active ferment of opinions
            In the conventional organisational   helps us arrive at informed decision
            architecture, most major corporate   making.
            decisions would be taken by a handful
            of individuals with experience and   Besides, this broadening of the strategic
            knowledge.                       platform is a decisive initiative in
                                             extending BCML from a promoter-
            In a reinventing organisation, we believe   driven company to a professional-driven
            that there is room for a wider pool of   institution across the coming years where
            knowledge to enrich the quality of   the senior management bandwidth
            centralised decision-making.
                                             is liberated to focus on strategic     A closer
            We believe that this centralisation   opportunities.                    strategic
            will make it possible for us to achieve
                                                                                    networking
              By the people, of the people                                          between
                                                                                    manufacturing
            The new BCML will be influenced by   that when we invest in the continuous   units and the
            how well we manage the single biggest   training of our people, we would be   corporate
            resource available to us – not just how   inspiring a sense of trust. We believe
            well we manage our people but by how   that when we set up feedback capturing   office could
            well we manage the right people.  mechanisms of our people that can be   strengthen a
                                             escalated to the senior management,    consolidated
            This places a priority on selective   we would be strengthening a culture
            recruitment, strengthening our   of involvement, ownership, continuous   ‘One Balrampur’
            meritocracy and creating a transparent   improvement and ideas aggregation   personality
            framework of performance capturing,   from the grassroots for evaluation at the   across
            appraisal, appreciation and remuneration.                               constituents
                                             highest level of the organisation in the
            We believe that by extending     shortest time.
            engagement appraisal from human   When all these realities come together,
            opinion to a stable process, we would   we will have laid the foundation to
            be enhancing their confidence in   graduate to sustained outperformance,
            the organisation’s objectivity and a   making BCML a great place to work in.
            standardised approach servicing as a
            common reference point. We believe

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