Page 3 - Winter 2018 Journal
P. 3
CONTENTS
FEATURES
WINTER 2018
18
PG. 18
FAUX PAWS: Understanding the Complex Interplay between
ADA Rules, Animals & Safe Resort Operations
BY DAVE BYRD
Certified avalanche and rescue dogs are a familiar presence at many ski areas, but as society requests that their pets accompany them to an increasing number
of businesses, ski areas are not immune from the confusion resulting from vague regulations under the Americans with Disabilities Act governing emotional
support animals and service animals. Whether on chairlifts or in our tubing operations, how do we accommodate safety considerations for all guests, while
expanding accessibility for people with disabilities and minimizing exposure to legal challenges?
PG. 30 PG. 34 PG. 42 PG. 46
NSAA ECONOMIC THE ELECTRIC LET THE GAMES BEGIN: DO THE OLYMPICS
ANALYSIS RESULTS: MOUNTAIN BIKE: SKI AREAS RALLY TO GENERATE MORE
A QUICK OVERVIEW OF ACCELERATING ACCESS MAKE THE MOST PARTICIPATION IN
THE 2016-17 SEASON TO DOWNHILL RIDING OF AN OLYMPICS YEAR SNOWSPORTS?
BY DAVE BELIN BY CHRIS BERNHARDT BY COLIN BANE BY NATE FRISTOE
& MIKE REPYAK
Preliminary results for the 2016-17 Leading up to the Winter Ski industries the world over look
ski season reflect a fairly solid The downhill mountain biking Games, many ski areas have to the Winter Olympics as a way
financial year for the ski industry, market is expanding, thanks worked hard to leverage the to fuel enthusiasm toward skiing
with increased profit levels overall. to more variety in trail design, growing excitement about and snowboarding. The dream
In a general improvement from formalized lesson programs, and PyeongChang—hosting meet- is that huge numbers of viewers
the prior fiscal year, this past evolutions in gear such as electric and-greets at World Cup events, will be inspired to either try or
season shows increases in average mountain bikes. eMTBs are giving local athlete heroes shine return to the sport. The reality is
gross revenue, operating profit making the sport more accessible in special programming, and that participation is affected by
margin, total revenue per visit, so areas can help keep all the planning ski area watch parties weather and snow conditions as
ticket revenue per visit, and wheels turning in the warm- so guests can cheer on the home much as by the ability to help the
ticket yield ratio. weather months. team in February. Will all public connect the dots between
these efforts translate into an inspirational images and visiting
“Olympics bounce” effect on a ski area.
skier and rider participation?