Page 69 - Culture Change is QAPI Slides.pptx
P. 69
The only way to deal with the plagues is to ...
ask the tough questions
and care plan
• How are you doing with loneliness? Compassion • Are you ever bored? Variety & Spontaneity
• Do you have feelings of helplessness? Focus on INCREASING the ANTIDOTES
Give care
• appropriately limiting choices to avoid frustration/confusion
