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142 / P ART TW O: E NGLIS H IN ACT ION



        Writing a letter of sympathy
        This could be a personal letter to someone you know well or
        it could be that someone you know only slightly has been
        bereaved. (See Figure 18.)


        ◆ Be sympathetic but not sentimental.

        ◆ Don’t patronise.

        ◆ Don’t overdo flattery of the deceased.


        Requesting information
        Whether you  are asking for information about a place, a
        person or transport times, keep to the point. Don’t include
        unnecessary details. List your requirements and do remem-
        ber to enclose an SAE. (See Figure 19.)


        Sending letters to newspapers and magazines
        These should be addressed to the editor. Unless it is a very
        small publication or a local one, you can find out the name of
        the editor by looking in the latest edition of The Writers’ &
        Artists’ Year Book in your local library. If you wish to write
        to your local paper, phone to find out the name of the editor.


        Don’t make your letter too long as editors have little space
        and a short letter is more likely to be published. (See Figure
        20.)

        Writing letters of complaint
        These are the most difficult letters to write. You must make
        sure you get your facts right. It is a good idea not to write the
        letter when you are angry. You may say things you will
        regret later. You should draft and redraft your letter until
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