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If you experience Recommended Solutions
Radio, TV, or cordless Check the following:
phone interference
■ Proximity: Move the receiver away from the microwave oven or adjust the radio or TV antenna. If the
microwave oven is plugged into the same outlet, try a different outlet for the electronic device.
■ Soil: Make sure the microwave oven door and sealing surfaces are clean.
■ Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone, or
avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

If you need service:
Please refer to the warranty page in this manual. Replacement Parts

If you need replacement parts: Glass Turntable Turntable Hub
If you need to order replacement parts, we recommend that you Part Number W10451786 Part Number W10451789
use only factory specified parts. These factory specified parts Turntable Support and Rollers
will fit right and work right because they are made with the same Part Number W10451792
precision used to build every new Whirlpool appliance.
®
Cleaning Supplies
To locate factory specified parts in your area, call us or your
®
nearest Whirlpool designated service center. affresh Kitchen Appliance affresh Stainless Steel
®
®
Cleaner Wipes
In the U.S.A. Part Number W10355010 Part Number W10355049
®
affresh Stainless Steel Cleaner Heavy Duty Degreaser
Call the Whirlpool Customer eXperience Center toll free: Part Number W10355016 Part Number 31552A
1-800-422-1230 or visit our website at www.whirlpool.com.
Our consultants provide assistance with: Built-In Kits
®
■ Scheduling of service. Whirlpool appliances designated This countertop microwave oven can be built in by using one of
service technicians are trained to fulfill the product warranty the following trim kits.* These kits are available from the dealer
and provide after-warranty service anywhere in the United or can be ordered by kit model number. See the “Assistance or
States. Service” section for the toll-free number.
■ Features and specifications on our full line of appliances.
Kit Size Kit Model Numbers/Color
®
■ Referrals to local Whirlpool appliance dealers.
27" (68.6 cm) MK2167AW/White
■ Installation information.
MK2167AB/Black
■ Use and maintenance procedures.
MK2167AS/Stainless
■ Accessory and repair parts sales.
MK2167AV/Black Stainless Steel
■ Specialized customer assistance (Spanish speaking, hearing MK2167AZ/Anti-Fingerprint Stainless Steel
impaired, limited vision, etc.).
30" (76.2 cm) MK2160AW/White
For further assistance: MK2160AB/Black
If you need further assistance, you can write to Whirlpool with MK2160AS/Stainless
any questions or concerns at: MK2160AV/Black Stainless Steel
Whirlpool Brand Home Appliances MK2160AZ/Anti-Fingerprint Stainless Steel
Customer eXperience Center
553 Benson Road * The built-in trim kits can be installed over any (electric or gas)
Benton Harbor, MI 49022-2692 built-in wall oven, up to 30" (76.2 cm).
Please include a daytime phone number in your correspondence.

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