Page 13 - Dale Carnegie Course Catalog

CUSTOM SOLUTIONS FOR YOUR TEAM
Custom Solutions are a valuable tool to provide your team:
• An introduction to the Dale Carnegie Experience
• A targeted approach to specific organizational challenges • Lasting change tailored to your organization
• A sustainment tool for past graduates
Custom solutions help teams, departments
and organizations achieve performance excellence.
Attached you will find a breakdown of seminars that are available to target specific areas of need.
• Customer Service.
• Personal Effectiveness
• Presentation and Communication Skills • Leadership Development
• Sales Effectiveness
The customer training seminars and sustainment sessions can be taught:
• In-person providing a true immersive learning experience
• Classes can be held at Infotec, your location, or mutually determined off-site location • Classes can be scheduled at a time supportive of your team’s work schedule
• On-line providing a virtual/digital instructional methodology to open the offerings to your remote employees • For as little as 16 participants to as many as 50 participants
If you need assistance determining what would best support your team and the ideal steps to build the ultimate solution, Infotec Dale Carnegie has a team of specialist who can provide customized assessments, surveys and a unique process to determine your organization and its people’s alignment with the strategic vision, competency gaps that need to be closed, and attitudes that undermine change.
An organization may desperately need the training, but pulling employees out of production can be a show stopper. What we often do not realize, is the impact of not providing the skills can be more impactful to your organization’s overall performance. We are here to work with you to create a program that supports your specific organizational needs in order to support your team’s time while giving you the best ROI. Each of the attached topics runs from 90 minutes in length to 120 minutes, depending upon the level of customization.
Once a custom training solution is in place, you’ll soon realize the full potential of a loyal, empowered, well-equipped team, armed with the skills and attitudes required to power high performance.
In addition to targeting the content, the seminars can also be tailored to your organization’s unique culture and/or industry with terminology, examples and exercises that parallel your business.
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