Page 48 - Suri’s - NCDRC ON LIFE INSURANCE 2017 V1.3
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Suri’s - NCDRC ON LIFE INSURANCE 2017                    48



                         Medical record - Bed head tickets and doctor‟s notes referred  - Examination
                       sheet of the Heart Hospital revealed that S was admitted in that Hospital on 16-
                       12-2010 with complaint of chest pain since 7:00 A.M. and at one end, it was writ-
                       ten  as  “DM/10  yrs”    -  Under  the  caption  “past  history”  it  was  written
                       as “DM……yrs”  ,  thus  it  itself  indicates  controversy  -  Eexamination  sheet  re-
                       vealed the “advice” given by the doctor on admission of the insured and we do not
                       find any medication given for diabetes mellitus except it was ordered that “to start
                       NTG drip” and patient was under observation. She died at 6:50 P.M. by cardiac
                       arrest  -Letter  issued  by  the  Administrative Officer  of  Hospital  states  that  “ ac-
                       cording to our hospital records, Late Mrs. Shail Devi was suffering from Diabetes
                       Mellitus for the last 10 years, as reported by the patient herself at the time of ad-
                       mission.”  - Such letters can be created at any time  - Vital record like bed head
                       tickets and doctor‟s notes in the  medical record does not reveal anything about
                       diabetes mellitus - Nothing on record to show that the patient was diabetic  - No
                       laboratory tests are produced to prove that she was diabetic - Also nothing was on
                       record  about  the  administration  of  any  diabetic  drugs  during  hospitalisation  -
                       Thus, the letter issued by Administrative Officer is a vague and unreliable which
                       appears to be a procured one for the benefit of insurance company.


                         NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
                         NEW DELHI

                         REVISION PETITION NO. 2222 OF 2016

                         (Against the Order dated 18/04/2016 in Appeal No. 172/2015 of the State Com-
                       mission Bihar)
                          1. M/S. SAHARA INDIA LIFE INSURANCE
                       COMPANY LIMITED
                          THROUGH  THE  MANAGER,  SAHARA  IN-
                       DIA  CENTRE  2,  KAPOORTHALA  COMPLEX
                       ALIGANJ,
                          LUCKNOW
                          UTTAR PRADESH                              ...........Petitioner(s)

                         Versus
                          1. SHAILENDRA KUMAR PANDEY
                          S/O.  LATE  BINDESHWAR  PANDEY,  VIL-
                       LAGE  BARAHUP,  P.S.  BHAGWANPUR,  O.P.
                       WARISPUR,
                          DISTRICT-VAISHALI
                          BIHAR                                      ...........Respondent(s)





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