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Information Classification: Internal Use
Ipsos Book of Policies & Procedures
• Deleted files in OneDrive are moved to the Recycle Bin where they are kept for 90 days
after which point they are deleted permanently;
• Security settings for OneDrive are set to insure an optimum level of security and
protection for your files, do not attempt to change any settings. For compliance,
application logging/auditing of all Ipsos employees OneDrive settings and activities are
regularly performed – employees found to be changing their security level, storing PII on
OneDrive or in breach of Ipsos’s security policies face disciplinary action, up to and
including dismissal.
6.5 SharePoint
Microsoft SharePoint instance at Ipsos is centrally managed and used to store and share files. .
It is the only approved solution to share knowledge within the Group and is the technology behind
the Global Intranet site (accessible to All Staff for some parts)..
Access to some other SharePoint portals are given on a need to know basis.
• The Storage of PII, PHI or Client Data is permitted on SharePoint sites with the exception
of some government clients with data residency requirements.
• Information stored on SharePoint for internal use will be retained for the length of time
dictated by IT.1 - Information Management Policy.
• Information deleted on a SharePoint site will remain in the Deleted Items for 90 days,
after which it will be permanently deleted.
• All new requests for access for a SharePoint site must be submitted by the SharePoint
site owner via the Ipsos self-service portal.
7.0 Access Policy
7.1 Unauthorised access
Employees are not authorised to have access to confidential information related to clients or
projects they are not working on, nor should they discuss confidential information with other Ipsos
employees who are not working on matters for the same client.
They must not try to gain access to any confidential information if it is not related to a specific
business need.
The management of the access to Ipsos are centrally managed by Ipsos Tech teams responsible
for each application. For MIS and e-mails, they are managed by the Global Access Management
team.
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