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• You may also call the Corporate
Compliance Hotline at 866-956-3270.
Your call will remain anonymous. All
reports to the hotline must contain
enough information for the Chief
Compliance Officer to investigate the
concerns raised.
If you are not comfortable talking with your
supervisor about a practice or process that is
or could affect the safety of patient services
or the quality of patient care:
• You may call the Safety Hotline at
563-421-SAFE (7233) to report potential
hazards or dangerous situations that
could result in patient harm.
• Your call is confidential and may
be anonymous.
REPORTING CODE OF Genesis policies prohibit any retaliation or
CONDUCT VIOLATIONS retribution against an individual who reports
a potential or suspected violation in good
If you think a Genesis business practice faith. Reporting “in good faith” means
or relationship is or could be illegal or individuals will report instances when they
improper, or the practice affects the safety believe there has been a violation or when
of services and quality of patient care, it is there is the potential or likelihood that
your responsibility to report this information. a violation will occur. It also means that
Start with your supervisor, he or she will be individuals will not make frivolous or false
able to find the policies and procedures in reports, nor will they use the various
place to guide your conduct. compliance reporting mechanisms for
retaliation against another individual or
If you are not comfortable talking with your Genesis.
supervisor about a potentially illegal or
improper business practice, contact the
Chief Compliance Officer or any member
of the Compliance Department at
563-421-8326.