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PLANTING & PRUNING                                                                                                     HEADS                                                 LET US KNOW






                                                                                                                               UP...                                                 Got a special thank you, you’re unhappy with



                                                                                                                                                                                     our service or you’d simply like to improve
                                                                                                                                                                                     things for the better? Then let us know. Send
                                                                                                                                                                                     us a letter, drop us an email, message us on
                                                                                                                                                                                     Facebook or give us a call. We really do read
                                                                                                                               Please be aware that all paper rent statements        them all.
                                                                                                                               will now be sent out annually along with your rent
                                                                                                                               review letters in February.                           POLITE AND EFFICIENT
                                                                                                                                                                                     Dave Toyne is always very polite and efficient in the
                                                                                                                               You can still request a paper statement at any time   work he carries out.
                                                                                                                               via the website, at one of public offices, over the   Mrs Padley, Grimsby
                                                                                                                               telephone or by email.
                                                                                                                                                                                     REALLY APPRECIATED
                                                                                                                               And of course, don’t forget you can check your up-    I wanted to feedback praise for Gary and Dave for
                                                                                                                               to-date rent balance 24 hours a day, seven days a     their assistance with the issues I’ve had with the
                                                                                                                               week by logging into your Do it Online account via    contractors doing work to the roof. I can’t thank
                                                                                                                               the customer portals on our website.                  them enough for all they did, I appreciate the action
                                                                                                                                                                                     taken to resolve the issues.
                                                                                                                               WIN IT!                                               SPOT ON
                                                                                                                                                                                     Mrs Martin, Boston





        Photo: LHP employees join Health Tree Foundation staff to transform the garden                                                                                               I wanted to pass on compliments to Dan Rock - the
         Rob Seaman (ENGIE Contracts Manager), Mr Turrell (Resident), James Robinson,
        at Grimsby’s Diana, Princess of Wales Hospital.                                                                                                                              operative that attended my home.  What a brilliant
         (LHP Commercial Manager) and Wayne Moore (ENGIE Project Manager)
                                                                                                                                                                                     job he did. He was very good and cleaned up after
                                                                                                                                                                                     himself. He was very polite and friendly and his
                                                                                                                               We’ve got £100 of Tesco vouchers up for grabs in      work was spot on.
        Green-fingered LHP employees restored                                                                                  our competition. Just answer the following question   Mr Smith, Immingham
        a hospital garden haven back to its                                                                                    and email, post or telephone us with your answer
                                                                                                                               along with your name, address and contact details
        tranquil ideal during an afternoon of                                                                                  before Friday 8 February 2018.                        LOVELY LADY
        planting and pruning.                                                                                                                                                        I would like to thank Katie Tyson a lovely lady for
                                                                  “IT WAS OUR PLEASURE TO BE ABLE                                                                                    all her constant help during the 24 hours that
                                                                  TO HELP TRANSFORM THE GARDEN.                                You must be over 18 to enter the competition and      our electricity was off.  Katie was and is kind,
        Kindly volunteering their time, employees swung                                                                        entries are limited to one per household. If you
        into action for the day of activity. Patios were          “WE HOPE TO RAISE AS MUCH AS                                 enter the competition you are consenting to any       considerate and very helpful. I hope that she is
        scrubbed, woodwork painted, hedges trimmed,               WE CAN OVER THE NEXT YEAR FOR                                publicity.                                            appreciated as much as we appreciate her.
        planters cleared and bulbs and shrubs planted.                                                                                                                               Mrs Dennis, Grimsby
                                                                  THE HOSPITAL WARDS IN BOTH
                                                                  BOSTON AND GRIMSBY AND THIS IS                                  Which Boston United football team do               NEW HOME
        The garden space is used by patients at Grimsby’s         ANOTHER WAY IN WHICH WE CAN                                     we sponsor?
        Diana, Princess of Wales Hospital as a relaxing oasis     HELP SUPPORT THE VALUABLE                                                                                          I’d like to say a big thank you for all the information
        of calm during what can often be an extremely             SERVICE THEY PROVIDE THE LOCAL                                  Is it:                                             and help with moving into my property. The process
        difficult time.                                                                                                                                                              went really smoothly.
                                                                  COMMUNITY”                                                                                                         Miss Kilkute, Boston
                                                                                                                                      a. Under 12s
        LHP employees have pledged to visit again in several               LHP employee Ann Maggs MBE                                 b. Under 10s
        months to construct a central wooden pagoda.                                                                                  c. Under 7s                                    VERY PROFESSIONAL
                                                                                                                                                                                     I would like to thank Jenny Wilkinson for all her help

        Employees have selected cancer wards at both                                                                                                                                 she was very efficient and professional.
        Grimsby and Boston Hospitals as their Charity of the                                                                      GOOD LUCK!                                         Mr Page, Grimsby.
        Year 2018/19.



                                0345 604 1472      www.lincolnshirehp.com                                                                                                                                                                 17
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